Fence win Privacy Policy — Your Data is Our Responsibility
Protecting your personal information at fence win is our highest priority. Reading this policy will help you understand what data we collect, why we collect it, and how we keep it secure. We respect the privacy of every player in Bangladesh and are committed to safeguarding it.
Last updated: January 2025
Key privacy highlights
What information we collect
When creating an account on the fence win platform, your name, date of birth, email address, and mobile number are collected. This information is used to verify your identity and provide you with a secure account service. Verifying identity in compliance with applicable regulations in Bangladesh is our obligation, which is why it is essential to provide accurate information at the time of registration. We take the utmost care in storing your personal data.
Personal identity information
Name, date of birth, national ID number or passport details, email, and mobile number are collected. This information is used solely for account verification and service delivery.
Financial information
Payment method details for deposits and withdrawals are stored securely. Mobile banking and bank transfer information commonly used in Bangladesh is kept in encrypted form.
Device and usage information
Information about the device, browser, or app you are using, your IP address, and login timestamps are collected. This helps ensure platform security and prevent fraud.
Gaming activity data
Betting history, win/loss records, and favorite game data are stored. This information is used to enhance your experience and support responsible gaming monitoring.
Methods of data use and protection
How your information is used
Fence win uses the information collected solely for specific and legitimate purposes. Data is used for account management, transaction processing, and providing customer support. Information is also used to improve your platform experience based on your preferences and to inform you of relevant offers. However, we never sell or rent your personal information to third parties. Required information may be shared with regulatory authorities in compliance with applicable laws in Bangladesh.
- To verify your account and ensure secure login
- To process deposits and withdrawals
- To prevent fraud and illegal activities
- For managing responsible gaming programs
- To send relevant promotions and offers (based on consent)
Technical measures for data protection
All data transmission on the fence win platform is secured through SSL/TLS encryption. Our servers undergo regular security audits to prevent any unauthorized access. Passwords and sensitive data are always stored in hashed and salted form. You can further strengthen your account security by using two-factor authentication. Our security team monitors potential threats around the clock and responds promptly.
Your rights over your data
You can log in to your account at any time to view and update your personal information. You also have the right to request a copy of the data we hold about you. If any information is incorrect, you may request a correction and we will address it as quickly as possible. If you wish to stop receiving marketing communications, you have the option to opt out at any time. Even after closing your account, some data may be retained for a specified period due to legal obligations.
About cookies and tracking
Cookies are used on the fence win website and app to enhance your experience. Essential cookies are necessary for the platform's basic functionality and cannot be disabled. Performance cookies help us understand how you use the site, which supports service improvement. You can control optional cookies by changing your browser settings. Please note, however, that disabling certain cookies may affect the platform's functionality to some extent.
Contact us about data matters and learn more
If you have any questions or concerns about the privacy policy, please contact us. Our data protection team will review your request and provide a resolution as quickly as possible. fence win always strives to be transparent with its users, and this page will be updated whenever changes are made. If any significant changes are made to the policy, we will notify you via email or app notification. By continuing to use our services, you are considered to have agreed to this privacy policy.
Contact address
Email: [email protected]
Responses are typically provided within 24–48 business hours.